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Information Services

Our Information Services (IS) division is benchmarked against some of the world’s leading retail companies. We are constantly setting new standards, implementing new structures and improving service levels between divisions and with our suppliers.

Our vision is to create a world-class team for the IS division, and our goal is to become a true business partner so that we can deliver innovative and quality service to the Pick n Pay Group.

This division’s organisational structure is designed to focus on meeting the business needs, while at the same time complying with SAP requirements to become a Customer Centre of Competence (CCC).

Our division is divided into eight functional areas, each managed by a head of department (HOD). We work on various projects with the various business divisions, as well as supporting the company’s overall strategic needs.

The IS division supports every aspect of the business, and we play an integral role in improving business processes by optimising all our systems and applications.