The best service from any Pick n Pay branch countrywide.
To Whom It May Concern,
I would just like to bring it under the attention of Pick n Pay’s top management team that I have - for the past 1½ weeks - encountered the best service ever from any Pick n Pay branch countrywide!
My daughter’s school has a Fun Ride event next Saturday. The headmaster of Durbanville High School has created an opportunity for the scholars to be young entrepreneurs – by hosting their own stalls at this event. My daughter chose cooldrinks for her stall and I started phoning all the stores in our area – to find the best supplier/price on her behalf.
When I contacted Pick n Pay Hypermarket Brackenfell I was greeted with so much enthusiasm from Abdullah Regal and his staff that it was totally electrifying! He immediately invited us to come to their store so that he could be of assistance to us. Mr Regal promised to provide my daughter, Saskia, with discount vouchers if she was to buy some or all of her stock at his branch.
This ended up being a whole R600 worth of vouchers – which is absolutely unbelievable! He also informed me that he usually encourages schools/colleges to send their pupils to his branch to encounter the practical side of commerce. He apparently takes the scholars/students through the whole store and teaches them about purchasing, receiving, pricing, marketing, etc – at no cost! This is the first time ever that I have come across a store willing to do this. I do believe that this is an excellent way of promoting Pick n Pay as a brand who cares about the upliftment and future of our next generation.
When I asked Mr Regal whether they would also be able to send me some prices on the various brands of cooldrinks and also whether they would be able to organize some advertisement boards from Coca Cola, he told me that Razic Desai and Peter Johannes would be in contact with me. Within 10 minutes I received a phone call from Peter and he immediately started sourcing these items for us! Razic Desai also emailed me a list of items with pricing soon after.
I have been an entrepreneur myself for the past 23 years, but have never come across a business that have dedicated their staff – to a school event – to such an extreme extent. Since dealing with Mr Regal and his staff over the past 1½ weeks, I have now been promoting his branch to the school and all my colleagues and friends. I truly hope that they will benefit from this positive word of mouth advertising and reap the rewards.
Thank you once again!
24 October 2011.
Engage with us on...
Customer careline (Mon – Sat: 8am to 9pm, Sun and public holidays: 9am to 5pm)
0800 11 22 88
Online shopping (Mon – Sat: 8am to 9pm, Sun and public holidays: 9am to 5pm)
0860 30 30 30
Click here to email customer support