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Customer compliment

PnP G-Town Management

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Customer compliment

A customer is impressed with Pick n Pay's customer service.

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Pick n Pay Waterfall Mall

Pick n Pay Waterfall Mall

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Longbeach PnP sings to celebrate Mandela

A customer is impressed as Pick n Pay's volunteer staff come together in song on the day of Nelson Mandela's funeral.

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A friendly reminder

Pick n Pay's online shop remembers to call a customer's grandmother to alert her that her groceries have been dispatched.

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More than customer serviceā€¦

A Pick n Pay manager brings customer service up a notch to make a disgruntled customer's frown turn upside down.

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Customer Care Line

0800 11 22 88

Agents are available:
Monday to Saturday: 08h00 - 19h00
Sunday & Public Holidays: 09h00 - 17h00
Need Home Shopping Help?

0860 30 30 30

Agents are available:
Monday to Saturday: 08h00 - 19h00
Sunday & Public Holidays: 09h00 - 17h00
Home shopping help