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A dash for spice

14 October 2013

This customer was going nowhere without her spice ‐ one PnP employee made sure of it!

I went into the Kloof  Pick n Pay branch in quite a rush and was looking for Robertsons Salt and Vinegar spice. The incorrect spices were in the place where the Salt and Vinegar should have been. One of the employees asked me what I was looking for and I told him, but said it was fine as I was in a rush.

As I was waiting to pay, the same employee ran up to me and gave me the Salt and Vinegar spice. He had gone to find it. It was completely unnecessary for him to come and find me as I had brushed it off, yet he went through the store to find me and make sure I got what I needed. I really appreciated it and was taken aback by his effort.

Great work. Sorry I didn't get his name!

Caitlin Hay-Buchanan

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