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Lost and found at PnP Plumstead

17 December 2013

Pick n Pay Plumstead wows customer twice over for returning missing property.

Recently, while shopping at Pick n Pay Plumstead, I checked my jacket pocket and realised that the SD Card that was in it was missing.

After going home and checking my car and house thoroughly, I realised that I must have lost it while I was in the store. I returned to the store about two hours later to enquire at the manager's office about the lost item. A gentleman named Paul Robins assisted me and took down information about the item as well as my details.



The next day the item was handed in by one of the staff and Paul tried to contact me, however, I was unable to attend to the call. He called again the following day and I finally had the SD Card returned to me.



Thanks to Pick n Pay Plumstead for being the most honest and trustworthy establishement I know. What makes this even more remarkable is the fact that about 2-3 years back I left a wallet in a trolley at the same store. It was returned to me with everything still inside, including more than R1,000 in cash!



You put the service in "customer service".

Lisle Adams

Customer Care Line

0800 11 22 88

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